Why is a Strong Negotiator Important?
First and foremost, one wrong answer can get your claim denied. Indeed, this is why it is so important to have a powerful public adjuster on your side. AllCity Adjusting can stand in the gap. The insurance company will have their legal team posed and ready – you should too.
To demonstrate the importance of a strong negotiator let us create a character called William. Truly, many people like William call us everyday in similar situations. Namely, William called us to tell us that his claim was denied. Frustrated, he was passionate that his basement “FLOOD” was covered.
Misunderstanding Occur and Jargon Confuses
Furthermore, when the insurance adjuster came out initially the agent even said the damages were covered. Yet now, only one month later the insurance company had changed their mind; the most compelling evidence you might ask? Mrs. William even read to us his insurance policy subsection over the phone that stated he was covered for all “water damage to property.” Frustratingly, he continued explained he was honest and didn’t understand why the insurance agency denied his claim. Surely what happened was a mistake – right? So – What was it? For one thing, William kept using the word “FLOOD”.
AllCity Understands Insurance Lingo and Policy Nuances?
In fact, did you know “flood damage” is a specialty coverage that is only part of a policy if you live in a flood plane. Moreover, you have to purchase it from FEMA? If you don’t have a FEMA flood policy, then you probably don’t have flood insurance. Chiefly, and most importantly, William had already gotten himself into hot water with the insurance company through something called policy misclassification.
How Did AllCity Public Adjuster Help
On a positive side, after looking closely at the denial letter we were able to move his case back to review status. Notably, we accomplished this by recategorizing the claim from FLOOD DAMAGE to the covered peril of “WATER DAMAGE”. To put it another way, small mistakes can have huge consequences. Moreover, a closer look at the chain of custody of his case revealed that the presiding agent, only 25 years old and new to the agency, didn’t understand the policy mis categorization rule and just took Mr. William at his word. In fact, it was William himself who, accidentally, using the wrong word, created the problem in the first place. As you probably guessed, this is just one of hundreds of examples of how important it is to have a good faith public adjuster in your corner when dealing with your insurance companies legal team.
Insurance Companies are Not Your Friends
As one listens to these types of stories everyday; it’s easy to see how honest hard working people can get taken advantage of by a highly technical system of categorizations and ignorance. There is only one solution. Ensuring you get a max settlement requires finesse, knowledge, and experience.
Here Are a Few Things to Consider:
Policy Misrepresentation. First, this typically occurs when the insured (that’s you) have said something and the insured (you) have misrepresented the policy. Remember, whether it is accidentally or not does not matter; you could come under investigation.
Policy Mis-Classification can cost you big. More specifically, this could occur if you have a claim for water damage to your basement walls and floors due to a pipe burst. If you were to tell the insurance company it was flood damage, in fact, you would be wrong; then, the insurance company would deny your claim. For this reason, it is important to remember that how the insurance agent classify the claim will determine whether or no it is covered. In short, don’t say anything – get a public adjuster to assist or do your research.